Last updated: October 28, 2026
Thank you for shopping at Guardty. This Shipping Policy explains how we process, ship and deliver your orders.
Order processing
All orders are processed within 48 hours (excluding Saturdays, Sundays and public holidays) after you receive your order confirmation. Once your order has shipped, you will receive a confirmation email with your tracking information. Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing may take a few extra days. We will email you if there is a significant delay in shipping your order.
Delivery times and destinations
We ship worldwide. Estimated delivery times after shipping are:
- United Kingdom and Europe: 5–12 business days
- United States, Canada, Australia and rest of the world: 7–20 business days
These are estimates, not guaranteed delivery times. Delivery times may vary depending on the destination, customs clearance and circumstances beyond our control (carrier delays, weather, strikes).
Unless otherwise agreed, we deliver your order without undue delay and in any case within 30 days of the conclusion of the contract. If we cannot deliver within this period, you may ask us to deliver within an appropriate additional period. If we do not deliver within that additional period either, you may cancel the contract and receive a full refund without undue delay.
Shipping costs
Shipping costs are calculated at checkout based on your delivery address and on the weight or size of your order. The total shipping cost is clearly shown to you before you place and pay for your order.
From time to time we may offer free shipping promotions; these offers are clearly shown on our website.
Transfer of risk
The risk of loss of or damage to the goods passes to you only when you (or a third party you have designated, other than the carrier) take physical possession of the goods. If your order is lost or damaged in transit before delivery, the loss is not borne by you.
Customs, duties and taxes (international orders)
Depending on your country, customs duties, taxes and fees may be charged by the destination country. These costs are paid by the recipient and are not included in our prices or shipping costs. We have no control over these charges and cannot predict their amount. We recommend checking with your local customs office before ordering.
Shipment tracking
Once your order has shipped, you will receive a tracking number by email. Tracking information may take up to 48 hours to become active. You can also follow your order on our Track Your Order page.
Wrong or incomplete addresses
Please make sure the delivery address you enter at checkout is complete and correct. We are not responsible for orders shipped to an incorrect address you provided. If a package is returned to us because of an incorrect address, you may be charged additional shipping costs to send the order again.
Undelivered or lost packages
If tracking shows no update for a long period, or if your order does not arrive within the estimated time, contact us at 📧 contact@guardty.com. We will work with the carrier to locate your package and, if necessary, send a replacement or issue a refund.
Cancellations and returns
If you are a consumer in the United Kingdom or the European Union, you have the legal right to cancel your purchase within 14 days of receiving the goods, without giving any reason. We also offer a voluntary 30-day return policy from the day you receive your order, which does not affect your statutory rights. All details on returns and refunds are in our Return and Refund Policy.
Contact
For questions about this Shipping Policy or the delivery of your order, contact us at: 📧 contact@guardty.com
Seroume LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA